At Cosmo Glow, we are committed to delivering your beauty essentials safely and efficiently. Please review our shipping policy below for complete details.
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Orders placed after 5:00 PM will be processed the next working day.
During peak seasons or promotional campaigns, processing times may be slightly extended.
You will receive a confirmation email once your order has been successfully placed.
We currently ship across Pakistan.
Standard Delivery Time: 2–5 business days
Delivery timelines may vary depending on your city and courier operations.
We work with reliable courier partners to ensure safe and timely delivery.
Shipping charges are calculated at checkout.
We may offer free shipping on selected promotions or minimum order values (if applicable, this will be clearly displayed on the website).
Once your order is dispatched:
You will receive a tracking number via SMS or email.
You can track your parcel directly through the courier’s website.
If you do not receive tracking details within 48 hours of placing your order, please contact us.
Our courier partners typically make 2–3 delivery attempts.
If the order remains undelivered after multiple attempts, it may be returned to us.
In such cases:
Re-shipping charges may apply.
Repeated failed deliveries may result in order cancellation.
Customers are responsible for providing accurate and complete shipping information.
Cosmo Glow is not responsible for delays or failed deliveries due to:
Incorrect addresses
Incomplete contact details
Unreachable phone numbers
If your order arrives damaged or incomplete:
Contact us within 24 hours of delivery.
Share clear photos of the package and product.
We will investigate and resolve the issue promptly.
Cosmo Glow is not liable for delays caused by:
Weather conditions
Courier operational issues
National holidays
Force majeure events
However, we will always assist you in tracking and resolving shipment concerns.
If you have any questions regarding shipping, please contact:
Cosmo Glow Support
📧 Email: Enquires@cosmoglow.shop
📱 WhatsApp: +92 328 4114821
